Trust & safety

Trading safely on Poultry to Table

We connect buyers with Nigerian poultry farms. We verify sellers, publish clear rules and review every report — but payment and delivery always happen directly between you and the farm, so these guidelines matter.

Seller verification

Three levels of seller verification

Every badge you see on a listing comes from the checks below. Look for it before you commit to a purchase.

Registered Seller

Registered Seller

Every farm that signs up and completes its profile starts here. It confirms the account is real and reachable.

Requirements

  • Verified email address
  • Verified phone number
  • Completed farm profile

Benefits

  • Publish listings on the marketplace
  • Receive WhatsApp and phone enquiries
  • Appear in search and category pages

Process

  • 1Create a seller account
  • 2Add your farm details, location and livestock focus
  • 3Confirm your phone number
Verified Farmer

Verified Farmer

Our team has checked the identity of the farm owner and confirmed the farm exists at the stated location.

Requirements

  • Government-issued ID
  • Selfie holding the ID
  • Confirmed farm location
  • Recent farm photos
  • Manual review by our team

Benefits

  • Green Verified Farmer badge on every listing
  • Better ranking in search results
  • Eligible for featured listings and campaigns
  • Higher buyer trust and more enquiries

Process

  • 1Submit your ID, selfie and farm photos from your dashboard
  • 2Our team reviews the documents within 48 hours
  • 3You receive a notification with the decision
Trusted Seller

Trusted Seller

Our highest tier, granted by our team to verified farms with a proven track record of safe, reliable trading.

Requirements

  • Verified Farmer status
  • Consistent, dispute-free enquiry history
  • Responsive to buyer contact
  • Reviewed and granted by Poultry to Table staff

Benefits

  • Gold Trusted Seller badge
  • Priority placement across the marketplace
  • Highest buyer confidence

Process

  • 1Reach Verified Farmer status
  • 2Keep trading safely and answering buyers
  • 3Our team reviews your record and grants Trusted Seller

For buyers

Buyer safety tips

Most problems are avoided with a phone call, a farm visit and a healthy suspicion of prices that look too good.

Verify the seller

Check the verification badge, farm profile and location before you commit. Call the farm and ask questions.

Inspect before you pay

Whenever possible visit the farm or ask for a live video call of the birds, feed and housing conditions.

Meet in safe places

If you meet away from the farm, choose a busy public location during daylight and bring someone with you.

Beware of unrealistic prices

Prices far below the market rate are the most common sign of a scam. Compare similar listings first.

Report suspicious users

Use the Report button on any listing or farm profile. Every report is reviewed by our team.

We never collect payment

Poultry to Table never requests payment on behalf of sellers. Anyone claiming otherwise is a fraudster.

For sellers

Seller safety tips

Protect your stock and your account when dealing with new buyers.

Beware of fake payment alerts

Screenshots and SMS alerts can be forged. Only your bank statement or app balance proves payment.

Confirm before releasing birds

Wait until funds have cleared in your account before handing over any product.

Report abusive buyers

Harassment, threats and time-wasting scams should be reported so we can block the account.

Never share passwords or OTPs

No Poultry to Table staff member will ever ask for your password, PIN or one-time code.

Keep it professional

Agree quantity, price, and delivery in writing on WhatsApp so both sides have a clear record.

Community standards

Marketplace rules

Breaking these rules leads to listings being removed and accounts being suspended.

Allowed

  • Accurate listings with real photos of your own stock
  • Honest prices, quantities and availability
  • Respectful, professional communication with buyers
  • Keeping your farm profile and contact details up to date
  • Removing or updating listings once stock is sold

Prohibited

  • Fake, stolen or misleading listings and photos
  • Impersonating another farm or a Poultry to Table staff member
  • Advance-fee requests, fake payment alerts or any form of fraud
  • Selling sick, diseased or illegally sourced livestock
  • Harassment, abuse, threats or discriminatory language
  • Spam, duplicate listings and off-platform advertising

Report fraud

Seen something suspicious?

Report the listing or farm directly from its page, or send us a report here. Include as much detail as you can — names, phone numbers, amounts and dates.